Business intelligence competency centres and their role in developing human capital, Dr. Amir A. Abdulmuhsin Al-Nasser

International Journal of Innovation and Knowledge Management in Middle East and North Africa (IJIKMMENA)Business intelligence competency centres and their role in developing human capital: a case study of the centre of computer and internet at the University of Mosul

Amir Abdulrazzak Abdulmuhsin Al-Nasser, University of Mosul, Iraq

Purpose: We need to invest in Business Intelligence Competency Centres (BICCs) in order to evaluate training needs in the light of the changes in the business environments of universities. There is a need to develop Human Capital (HC) that is capable of not only owning knowledge, experience and skill but also earning the capabilities and capacities to respond to the path of development in their respective academic fields. This capability must be applied consistently and creativity and thus contribute to the achievement of organisational entrepreneurship in a knowledge-based economy possessing HC.
Design/methodology/approach: The Centre of Computer and Internet (CCI) at the University of Mosul in Iraq was chosen as a case study to represent BICCs in developing HC for several reasons, the most important of which is that the CCI has several innovative methodologies that have breathed life across Mosul University through responding to learning and training needs.
Findings: One of the issues that we highlight is that BICCs not only improve the creative and innovative power of HC, but also facilitate certain creative experiences and support organisations, enabling them to face highly dynamic environments.
Originality/value: This research clarifies the experience of the CCI at the University of Mosul regarding the preparation and development of HC.
Keywords: Business Intelligence Competency Centres; BICC; Human Capital; HC; The centre of computer and internet; CCI; University of Mosul


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